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FAQs
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Answering Common Queries
Questions to Ask When Hiring a Valet Parking Service
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How long has the company been in business?
Valet Park of America has been in the parking industry since 1990.
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Have you utilized the service at one of their present locations?
Valet Park of America recommends using the services of at least one facility, unannounced.
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Does the company carry over one million dollars in insurance coverage - garage liability and workman's compensation?
Valet Park of America provides over five million dollars in insurance coverage in our garage and workman compensation policies.
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How does the company respond to accidents, claims and complaints?
Valet Park of America takes pride in our response and handling of all of these.
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Is hiring a company based on the lowest price the best way to go?
Valet Park of America's pricing structure is extremely competitive with the industry standard, but it is not always wise to go with the lowest bid. The saying, "You get what you pay for", couldn't hold more truth than in the parking industry. A decision should be based on, not only price, but also a company's reputation and experience.
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Will you meet the owner on a regular basis or will they arrive only when you are dissatisfied?
Ted Chagnon, owner and President of Valet Park of America is not only readily available to all of our clients but he frequently works on site at many of the facilities. We believe in keeping in touch with our clients and our employees on a regular basis to be sure that all of their needs are being met.
No client has ever left Valet Park of America due to dissatisfaction with our service.
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