Driving You Forward

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Hospitals

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A Positive Prescription for Hospital Parking®

 

Have you ever happened to overhear conversations of visitors or patients as they arrive at your hospital? "I drove around for 15 minutes before I found anything." Do your doctors have to listen to complaints about parking? "I was late for my appointment; it took so long to park." The stories have variations, but the basic problem is universal... hospital parking needs a better diagnosis.

 

Give your hospital visitors the warm, stress-free experience they deserve, with a gentle staff that will eliminate unnecessary stress outside of the building, establishing the start of efficient movement on the inside. 

 

Construction

Much time and consideration is put into a decision for a hospital to embark on a new construction project in hopes of moving their facilicy forward. However, it is crucial during this change that their current business and customer satisfaction does not suffer for it. That is where we come in.  VPA will effectively design, implement and manage a custom plan around your construction project. 


Partnering with Valet Park of America will:

  • Improve patient satisfaction
  • Enable departments to function more efficiently
  • Increase parking capacity

Services offered:

  • Valet: From the moment they arrive to the moment they depart – and every moment in between – your visitor’s confidence in Valet Park’s valet service will give your company the trust and respect that you deserve.
  • Transportation Services: When your visitors or your own employees need a comfortable, efficient way to get from one place to another within your facility, Valet Park’s shuttle service can get them safely and efficiently to where they need to be. Utilizing our transportation service is also beneficial during your facility's construction period. 
  • Parking Management: From large volumes to small, you can count on the expertise of Valet Park to ensure an organized system of parking-fee collection, safe traffic flow supervision and strategic directional parking – creating an enjoyable event experience for all.
  • Way-finding/Concierge Services: VPA will be a positive ambassador to your facility with our concierge services. With an understanding of your unique operation and facility layout, Valet Park will guide your patients and visitors to the appropriate department, answer visitor questions, assist with unloading and welcome each person as they arrive.
  • Internal Patient Transport: Let VPA’s sensitive and respectful team provide your patients with transportation around your facility.  Adding the convenience of patient transport will allow your patients to get to their destination quickly, safely and efficiently.

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Valet Park of America’s customer service, teamwork, attitude, and standards have been nothing short of exemplary!... The consistent things VPA valets do – every day, every person, every time: they smile at and warmly greet those driving up the traffic circle, open doors for driver and passengers, build rapport through conversation and learning people’s names, return vehicles to the patron’s preferred location on campus, ask if a wheelchair or similar assistance is needed, wish patrons a good day and safe drive to where they are headed…Because of VPAs ethic and standards, it is no surprise to me that within their first 90 days, the daily number of vehicles per day utilizing valet increased by almost 20%.

 

— Our client at a major medical facility in Rochester, NY

VPA is one of the most professional and courteous vendors we are partnered with. Past valet companies pale in comparison to the level of integrity that VPA conducts business.

 

— One of VPA’s Capital Region Hotel Clients

I am very happy to report that the event went very well and that every aspect of the event was cooperating, ranging from weather, guests, catering and lastly the valet parking service. Your team was on time, courteous and professional throughout the event and even though there was a rush of cars at the expected 6 PM arrival time, they were able to handle the backlog and minimize the wait for all arrivals. Now I realize more the importance of the valet parking service, I will in all likelihood make this a mandatory service.

 

— VPA Preferred Partner & Special Event Coordinator

Thank you to your team for providing exceptional service at our event this evening. The driveway was incredibly steep and your team hustled up and down without pause. They provided outstanding speed and service and they made the event much more enjoyable and comfortable for our guests.

 

— A private party customer