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Valet

From the moment your patrons, patients and guests arrive to the moment they depart – and every moment in between –Valet Park’s valet service will confidently and consistently reflect your brand, your image and your customer service manifesto to each guest.

 

Let VPA be an extension of your mission and team:

  • Self-sufficient, proactive, responsible staff that you can trust to run operations to your standards. They’ll also help you build and maintain a positive reputation with your customers and community.
  • Proprietary software for dependable, automated tracking and reporting
  • Quality control through established policies and procedures, that gives our clients a cost savings
  • Dedicated and experienced management team
  • Comprehensive capabilities from trained and managed on-site resources

One of the most rewarding initiatives we have offered to our patients has been valet parking. The patients love the service that is offered, and we have received many letters of appreciation from them. Even more interesting are the comments we have received regarding the attendants. They are always willing to help our patients and employees when the occasion arises. As we strive for perfection in customer service, individuals like Matt can only enhance and promote interdepartmental communication and collaboration. I know that Matt is not our employee, but has taken up the gauntlet and caught the fever toward excellence in customer service and satisfaction. We are fortunate to have him on 'our team' also.

 

 Our client from an Eastern, MA hospital